What is Chatbot and What it does?

In 2016 Chatbot came to limelight with a typical agenda.The process took place when the changes happened from an unclear tech to breaking news. Before a chatbot, there were bots, and then Microsoft released Tay an artificial intelligence chatbot in March for interacting with users of Twitter.

And next, Facebook came forward with secure ideas regarding chatbots and implemented the conversation for an automated customer support via Messenger service. Today IT businesses of all sorts, prominently mobile app designers Chicago and California are showing interest to build Chatbots. It’s good news for next gen tech industry.

Mobile apps design companies Chicago


Chatbots are resulted from bots, which is a program that automates the conversation in the form of textual methods. Mainly the chatbot process is used in dialog systems for a customer service.

Mainly the chatbot manages with machine programming, which easily makes the conversation with humans on the written textual words and delivers a service.

Chatbot uses natural language to scan the matching keywords, required for the user queries, and then delivers the information to the user which is performed through the APIs from a database.

Today, most of the companies don’t have such resources like how Facebook is able to build best bots.  Is chatbot is a new technology?  ELIZA is a natural language program which was developed by Joseph Weizenbaum which makes the functioning of the chatbots very quick.

Companies that are building Chatbots

Many tech savvy companies are encouraging the developers to build chatbots on the leading platforms. Chatbots uses the similar way to communicate with the platforms, from where the slack users become familiar with slackbot.

Similarly, Tweeter bots have been the best for a decade and in the same way, bot tries to push the tweets of huge data.

Mark Zuckerberg, the CEO of Facebook, talked on chatbots during Facebook’s annual F8 developer’s conference.The bots built in Facebook Massager which directly works together between consumers and brands. The service of chatbot is already being served by branded companies in order to fulfill the services of the customers and keep them engaged.

How to develop a chatbot?

According to chatbot development expert opinion, the chatbots are usually built by only two methods. One is to build through rule–based approach where a developer needs to have hand written rules which is somewhat difficult. Second is on machine learning with huge flowing data and the system itself learns on its own.

There is a lesser risk with writing code, but more difficult to manage with a machine learning approach where if you don’t provide appropriate learning parameters, then it quickly passes and makes the brand value down. Same approach happened with Microsoft Tay and again it came back.

Many experts believe that bots are the integral features of human life and are the next rising technology of the mobile world. But not the end of mobile app design development.

Want to develop a next generation mobile app?

If you want to know more about Chatbot, reach us at info@fugenx.com. We are a customer-centric iPhone and Android app development company Chicago, serving businesses across the world with high quality mobile apps and games.

If you want to develop world-class app on iOS or Android, please reach us at fugenx.com.


How to Build Personalized App Experience?

People across USA are using smartphones to get done different tasks in their daily life. So mobile app design development companies in California and mobile app design firms in other major US cities and states like Chicago, Texas, Dallas and Washington are more engaged in developing the best app which can better mobile marketing.

How to Add a Personal Touch to Your Mobile Marketing

Today smartphone is used everywhere and people from 16 to 70 years old are more favored with the smartphones which help them get done their works within short time. Smartphone owners pick up their phone an average of more than 60 times a day. In performing the pattern the user take it as an advantage, instead of this there are few problems which make you think for a while.

Most of the mobile apps in smartphone are not completely used. Many users keep unnecessary apps in their smartphone. If you seem your app is one among them, it is time for you to add personalize touch to your mobile app.

To know the taste of individual user requirements, you need to make are port that should collect the information of what is their behavior and interest.

To know the taste of the users, you app needs to provide sign-up and location services, which can help you to collect the data. Get user age and gender, which can help in realizing and identifying the users’ interest.

The best way to know the personal behavior of your customers is to provide them personalized marketing information and examine how the customers react to your app. This helps customers choose their favorite product. (For an example, if your customer is looking for a product with particular brand, you can send him the push notification when the product is available)

Today mobile users’ expectations are more advanced due to the tech savvy environment. To reach your customers, it is the only way providing them all necessary things what they are expecting else what irritate them such as unrelated push messages and ads.

Want to give a powerful personalized touch to your app?

If you are confused how to grab the customers’ attention with your mobile app and make them engaged for a longer time period, we at mobile app design development Company in Chicago help you in finding the customers unique requirements and make them engaged with a wide range of activities. FuGenX is an award-winning mobile app development company in Chicago.

Reach FuGenX at fugenx.com to develop a mobile app to deliver personalized mobile experience to your customers.